Why Europe?

Sourcing a Different Solution

Our partnership with Taskforce BPO, an American owned and European-based business process outsourcer, has provided a unique advantage for our clients that has become a key pillar of our business model.

Macedonia: A Unique Destination

High Quality Workforce

Proven Excellence

macedonia map_copy

Macedonia, with a population of approximately 2 million citizens (excluding diaspora around the world), sits in the heart of South East Europe. Most commonly known for its textile and agricultural industries, particularly the remarkable food and wine, the country of Macedonia is left with a large unemployment gap of a young, educated and skilled workforce. This allows VRS to hire, train and work with high quality medical professionals at a very low attrition rate.

21_copy
  • 99% have Undergraduate Degrees
  • 16% have Postgraduate Degrees
  • Our staff are Nurses, Doctors, Dentists, Veterinarians, Lab Technicians, Lawyers, Engineers, Economists and more
  • 22% have studied abroad
  • Over 50% have worked or lived abroad
  • Certified by AAPC and AAO
  • Multi-lingual proficiency in English, German, French, Italian, Spanish, Russian, Slovenian, Serbo-Croatian, Turkish and more
Wednesday - 4 October_copy
  1. 35+ US clients from West to East Coast
  2. Pioneered real-time medical coding for Top 10 Urgent Care
  3. Process over one million E/M charts annually
  4. Code tens of thousands of surgical charts annually
  5. Over 98% medical coding accuracy
  6. Handled over 120,000 inbound urgent care calls
  7. Call abandon rate under 0.5%
  8. Answered 89% of calls in under 1 minute
  9. Over 99% call quality rating